Frequently Asked Questions
I can't remember my password. What can I do?
I can't remember my username. What can I do?
I registered on the website, but I did not receive the activation link by e-mail. What to do in this case?
I did not receive a confirmation letter, what should I do?
Shopping cart, Order, Data modification
My email address/phone number/home address has changed. What to do?
Has the product disappeared from my basket?
What can I write in the comment section?
I can't put a "tick" in the GTC acceptance window. What to do?
I would also like to receive other information that I cannot find on the website. What can I do in this case?